Returns & Exchanges
At NailSala, we want you to be completely satisfied with your manicure essentials. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the unused nail products in their original boxes to ensure they are protected from damage during transit.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing